Install


This topic explains the precautions and procedures for installing this product.

CONTENTS

Precautions

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Installation Procedure

The installation procedure varies slightly depending on the product edition.

Please refer to the installation procedure according to your product edition and license.

Installation of Free Version

Viewer

This section explains the installation procedure for SkyPDF Viewer.

  1. Download the ZIP file from our download page .
  2. Right-click the ZIP file and select [Extract All].
  3. After extraction, open the destination folder and double-click SkyPDFSetup (.exe) to run it.
  4. If the User Account Control screen is displayed, press [Yes].
  5. Select the language to use and press [OK].
  6. If there are items necessary for the installation of this product, a screen requesting their installation will be displayed.
    Press [Install] and wait for the items to be installed.
  7. Press [Next].
  8. After checking the contents of the License Agreement, select [I accept the terms in the license agreement] and press [Next].
  9. Select whether to associate this product as the default app to open PDF files and press [Next].
    This setting can be changed at any time from the [Association] tab in the preferences.
  10. If necessary, change the folder to be installed from [Change] and press [Next].
  11. Check the settings and press [Next].
  12. Press [Install] to start the installation.
  13. If you enabled "Set PDF file association" in step 9, the PDF property screen will be displayed as the association setting.
    Press [Change], and in the screen that appears, set “SkyPDF 8” as the default app.
    • If you have installed this product in the past, it may be displayed with the product name of the old version, but it will be correctly associated with this product.
    • This association setting is reflected only in the installation execution user (account with Administrator privileges), and is not reflected in other users. Each user should set it as necessary from the [Association] tab in the preferences, etc.
  14. Confirm that the installation is complete and press [Finish].

    After the installation is complete, you can launch this product from the shortcut icon added to the desktop, etc.

Installation of the Product Version

Professional Standard Professional(TS) TS

This section explains the installation procedures for the product version and the trial version.

You can choose whether to install the product version, which requires license authentication, or the trial version, which has some functions limited for 30 days, during the installation.

  1. Start the installer.
    For the Download Version
    1. Access the download URL notified at the time of purchase and download the ZIP file.
    2. Right-click the ZIP file and select [Extract All].
    3. After extraction, open the destination folder and double-click SkyPDFSetup (.exe) to run it.
    For the CD-ROM Version
    1. Insert the CD-ROM into the machine’s drive.
    2. Open the CD-ROM drive and double-click SkyPDFSetup (.exe) to run it.
      Depending on the state and settings of the OS, it may be automatically executed.
  2. If the User Account Control screen is displayed, press [Yes].
  3. Select the language to use and press [Start Install] or [OK].
     
  4. If there are items necessary for the installation of this product, a screen requesting their installation will be displayed.
    Press [Install] and wait for the items to be installed.
  5. Press [Next].
  6. After checking the contents of the License Agreement, select [I accept the terms in the license agreement] and press [Next].
  7. Select either [Install the Full version (license are already purchased)] or [Install the Trial version] and press [Next].
  8. If you selected [Install the Full version (licenses are already purchased)], the license file specification screen will be displayed.
    Press [Browse] to specify the license file, or turn on the checkbox for [Specify the license file after installation], then press [Next].
    • The license file is distributed by our company at the time of license purchase.
    • Moving or deleting the license file after activation does not affect the operation of the product.
      However, it is recommended to keep it safe for potential re-activations, such as during reinstallation.
  9. Set whether to associate this product as the default app to open PDF files and press [Next].
    This setting can be changed at any time from the [Association] tab in the preferences after installation.
  10. Select the type of printer to install and enter the number of printers (0-100).
    Select the message notification method and press [Next].
    SkyPDF Pro Driver

    The default virtual printer provided by this product.

    Not compatible with UWP apps.

    SkyPDF V4 Driver

    The virtual printer provided by this product.

    Compatible with UWP apps (printing settings are OS standard).

    When installed, SKYCOM CORPORATION’s certificate is automatically added to the “Trusted Publishers” store.

    Message Notification Method Specify the notification method for errors that occur during printing. (See: Notification Methods for Error Messages)

    This setting cannot be changed later. If you want to change it, you need to uninstall and reinstall.

  11. If you set to install SkyPDF Pro Driver in step 10, specify the save destination for the PDF created by printing with SkyPDF Pro Driver and press [Next].
    • This setting can be changed at any time from the printer’s properties.
    • If you selected [Do not display Message Dialog. Record Event Viewer in Windows Logs.] in the previous step, you cannot specify [Specify Location to Save File].
  12. If you set to install SkyPDF V4 Driver in step 10, specify the save destination for the PDF created by printing with SkyPDF V4 Driver and press [Next].
    • This setting can be changed at any time from the printer’s properties.
    • If you selected [Do not display Message Dialog. Record Event Viewer in Windows Logs.] in the previous step, you cannot specify [Specify Location to Save File].
  13. If necessary, change the folder to be installed from [Change] and press [Next].
  14. Check the settings and press [Next].
  15. Press [Install] to start the installation.
  16. If you enabled [Set PDF file association] in step 9, the PDF property screen will be displayed as the association setting.
    Press [Change], and in the screen that appears, set “SkyPDF 8” as the default app.
    • If you have installed this product in the past, it may be displayed with the product name of the old version, but it will be correctly associated with this product.
    • This association setting is reflected only in the installation execution user (account with Administrator privileges), and is not reflected in other users. Each user should set it as necessary from the [Association] tab in the preferences, etc.
  17. Select the service you want to use with this product and press [Decide].

    This setting can be changed at any time from the add-in settings or the setting screen for the services you want to use.

  18. Confirm that the installation is finished and press [Finish].

    If a message prompting you to restart is displayed, please restart.
    After the installation is complete, you can launch this product from the shortcut icon added to the desktop, etc.

If an Error Occurs During Installation

Professional Standard Viewer Professional(TS) TS

There have been cases where the following message is displayed during installation, resulting in a failed installation. 

(C:\Windows\System32\Wbem) is not environment variable. 
Installation cannot continue.
Please refer to [readme_eng.txt] about the setting step.

If such a message is displayed, please follow the steps below to reinstall.

  1. Click [Control Panel] > [System] > [Advanced system settings] > [Advanced] tab > [Environment Variables]. The Environment Variables screen appears.
    • In addition to the above steps, you can also open the same Environment Variables screen from the Start menu > [Settings] > [System] > [About] > [Advanced system settings] > [Advanced] tab > [Environment Variables].
  2. Click “Path” in the System variables category, then click [Edit].
  3. Add “%SystemRoot%\System32\Wbem”.
  4. Click [New].
  5. Type “%SystemRoot%\System32\Wbem”.
  6. Click [OK].
  7. Click [OK] on the Environment Variables screen.
  8. Click [OK] on the System Properties screen.
  9. Reboot the computer.
  10. When the computer has restarted, try the installation again.

Multi-Session Use: Recommended Settings

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The virtual printers of this product (SkyPDF Pro Driver and SkyPDF V4 Driver) perform PDF conversion sequentially according to the order of print requests. Therefore, if multiple users make print requests at the same time, they will have to wait for other users’ printing to finish.

In a multi-session environment where multiple users use it at the same time, it is recommended to enable printer pooling to reduce this waiting time and to execute multiple print requests in parallel.

Please check the following recommended setting procedures.

  1. Open [Settings] > [Bluetooth & devices](or [Devices]) > [Printers & scanners] from the Start menu.
  2. Select “SkyPDF Pro Driver” or “SkyPDF V4 Driver”.
  3. Select [Printer Properties].
  4. Open the [Ports] tab and check [Enable printer pooling].
  5. Press [Add Port].

  6. Select “Local Port” and press [New Port].

  7. Enter any port name (e.g., SkyPDFPort00_01) and press [OK].
    Please specify a unique string that does not conflict with other printers for the port name.

  8. Close the “Printer Port” dialog and check the added port from the list of ports to print.

  9. Repeat steps 5 to 8 according to the number of ports to add.
    The number of ports should be based on the number of users who may print at the same time.

  10. Press [OK] to complete the setting.
    Please note that if you install multiple printers, if each printer may be used by multiple people, enable printer pooling in the same way and add ports.

    (Example)

    • SkyPDF Pro Driver
    • SkyPDFPort00
    • SkyPDFPort00_01
    • SkyPDFPort00_02
    • SkyPDFPort00_03
    • SkyPDF Pro Driver(1)
    • SkyPDFPort01
    • SkyPDFPort01_01
    • SkyPDFPort01_02
    • SkyPDFPort01_03
    • SkyPDF V4 Driver
    • SkyPDF V4 DriverPort
    • SkyPDF V4 DriverPort_01
    • SkyPDF V4 DriverPort_02
    • SkyPDF V4 DriverPort_03

    Even if you uninstall this product, the ports added manually will not be deleted.

    When uninstalling, you need to manually delete the added ports.