Notes and Restrictions on SkyPDF Server MT


Please note the following restrictions and precautions when using this product.

Matters Related to Installation

  1. When trying to update install from removable media (DVD, USB memory, etc.), a message “Please insert Disk 1” may be displayed and installation may not be possible.
    < Measures >
    Please uninstall the installed product and install the new version.
  2. When upgrading from the old SkyPDF Server MT 2016 Ver.6.0.3 or earlier, there is a possibility that the printing settings for paper size may not be carried over correctly.
    < Occurrence conditions >
    The paper size settings before the update are set to one of the following: Standard - A0, A1, B2, or B3.
    < Result >
    The paper size setting changes to Custom Size.
    < Measures >
    After the update installation, verify the paper size settings in the print configuration.

Matters Related to Operating Environment

  1. When building and operating a service using this product, the [Web Optimization] and [Append the PDF File to the Existing PDF File] functions may not work depending on the logon account for that service. Please log on to the service using the account below:
    • Network Service
    • Local Service
    • User Account